At MemoKart (a brand of House of Artsy Creations), we respect your privacy and are committed to protecting your personal information. This policy outlines the types of information we collect, how we use it, and the steps we take to ensure its protection.

1. Company Information

  • Brand Name: MemoKart (House of Artsy Creations)
  • Address: Luthfi Complex, Badiadka, Kasaragod, Kerala – 671551
  • Contact: +91 9074453828
  • Email: support@memokart.in

2. Information We Collect

We collect personal information that is necessary to provide our services, including:

  • Name
  • Email address
  • Payment information
  • Shipping address
  • Images and personalization details

We collect this data through website forms, cookies, and interactions on WhatsApp for the purpose of personalizing your product, communicating with you, and providing you with marketing, advertising, and analytical services.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To fulfill and deliver your personalized gifts.
  • Communication: To contact you regarding your orders, updates, and customer support.
  • Personalization: To customize your products according to the details you provide.
  • Marketing: To send promotional messages, newsletters, and offers, if you opt in.
  • Analytics and Advertising: To analyze user behavior on our website and improve our marketing efforts.

4. Sharing of Information

We may share your information with third-party service providers to facilitate services such as:

  • Payment Processing
  • Shipping and Delivery
  • Analytics and Marketing

These third parties are given access to your data solely to perform their services and are obligated to protect your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These cookies help us with:

  • Website Functionality
  • Analytics and Performance Tracking
  • Personalized Content and Ads

You can manage cookie preferences in your browser settings.

6. Data Protection and Security

We take the security of your personal information seriously and implement various measures to protect it:

  • Encryption: Sensitive information, such as payment details, is encrypted during transmission using secure socket layer (SSL) technology.
  • Secure Servers: All data is stored on secure servers with restricted access.
  • Regular Security Audits: We regularly review our data practices and implement security upgrades when necessary.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

  • Access or update your information: You may request to view or modify the personal data we hold about you.
  • Request deletion of your data: You can ask us to delete your personal information, subject to legal obligations.
  • Opt-out of marketing communications: You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Effective Date: 11-10-2024